We’re bummed if you're not 100% satisfied with the items you received, and we have made the returns so easy for you!
We only accept returns postmarked within 30 days from the purchase date. Use our return label to postmark your first return within 40 days from the purchase date, we’ll cover the cost of your first return shipping! For later returns or additional returns after the first one, a $7.99 fee will be deducted per return package, or you can return by using your local post office at your cost.
Items returned must be in their unused condition with the original packing. We do not accept a returned item that’s worn, damaged, washed or altered in any way.
The following items CANNOT be returned or exchanged: bodysuits, lingerie & sleepwear, swimwear, jewelry, and accessories (except scarves, bags, and mermaid blankets).
Note: Please DO NOT send your return to the address on your package. That is not our return address and will affect the processing of your return.
Returns will be processed within 7 days upon receipt of your package. The refund will be issued to your the original payment account per your request.
Note：The original shipping fee and insurance are non-refundable.